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research & analysis

Everybody wants into the Customer's Head

Coming from retail as we do, we've had plenty of opportunity over the years to sample customer and employee opinion on a wide range of subjects. We have a lot of experience in survey design, results analysis, and making actionable recommendations that lead to concrete improvements in sales and operations.

Through our affiliated companies, we can field a global network of field workers, virtually anywhere in the world, or fulfill outbound telephone surveys and studies through our partnership data centres.

  • Telephone interviews & customer feedback
  • Mystery shopper programs
  • Buying habits
  • Focus groups
  • Data analysis
  • Impact of sales behavior on consumer perception



Our mission is to create
an environment built
on a partnership of effort,
where honour and intent
are always more important
than the fine print.

How we think

Great creative is important,
but we put content before form;
the message before the medium.

How we work

Flexibility is not the same
as compromise.
Our commitment is to own
your objective. We go beyond
what is asked, and do
what is needed.

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